xplore installation guide

Is it possible to change folder type

You can use the below DQL to change the object type for one or more folders depending on certain criteria:

change <current_type> object(s) to <new_type> where <qualification>

In your case, it should be:

change dm_folder object to <custom_type> where r_object_id = ‘<object_id>’

where <custom_type> is your custom type name

and <object_id> is the r_object_id value of the folder that you want to change its object type

Patch code separator in Documentum Captiva

A patch is a pattern of parallel, alternating black bars and spaces that is printed on a page. Some scanners can detect patch codes and this information can be used by software for different purpose. Patch codes are used to separate documents, switch scanner modes on the fly or for other actions. Scan software can allow user assigning his/her own actions for detected patch codes.

There are different patch codes:

 

As a rule they are distributed with scanner driver if it supports patch reading feature and user just need print them and start to use. I used scanner DR-9080C from Canon and EMC QuickScanPro to demonstrate working with patch codes. Below there is ISIS driver configuration dialog for this scanner. To use patch codes you should choose ‘Patchcode’ item in ‘Batch separation’ combo box.

QuickScanPro allows assign different actions for this case. You can either start new document discarding patch code page or add it to a new document. I chose the second case.

PixTools for .NET

PixTools for .NET SDK provides great support for patch codes.

To enable patch code separator you should write following code

1. if (m_Scanner.HWJobSeparator.Support)  
2.     m_Scanner.HWJobSeparator.Value = PixHWJobSepMode.NoStopNoEject;  

and when page is scanned you should check if it is separator

1. PageSide scannedSide = pipe.Run();  
2. if(scannedSide.HWSeparator)  
3.     //do something  

That’s all! I will be glad to hear your responses.

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Impossible to decrypt the method server response in D2

PROBLEM: D2 throwing error on statup - Unable to see repositories or D2-config screen

CAUSE: Missing lockbox configuration and RSA library files.

RESOLUTION / REASON : Re-configure lockbox for Application server, provided RSA library files.

STEPS:

• Place the crypto-J 6.1.2 lib jar files in ../webapps/D2/WEB-INF/lib folder, and ../webapps/D2-Config/WEB-INF/lib folder.
  • cryptoj.jar
  • cryptpjce.jar
  • ceyptojcommon.jar
  • jcm.jar
  • jcmandroidfips.jar
  • jcmFIPS.jar
  • util.jar
• Set jnlp.com.rsa.cryptoj.fips140loader=true in catalina.properties under Tomcat/conf/
• regenerate the lockbox files for Application server making sure that it uses the same passphrase for both CS & APP SERVER.
• Clear the Tomcat cache folder and restart Tomcat.

dm_check_password is returning "dm_check_password: Result = (245) = (DM_CHKPASS_BAD_LOGIN)"

If dm_check_password is returning "dm_check_password: Result = (245) = (DM_CHKPASS_BAD_LOGIN)" and it's permissions are ok, check the following: 

1) Check to check the permissions. They should be the following:
-rwsr-s--- 1 root dmadmins 11076 May 1 09:01 dm_check_password
2) If the permission is correct, check if the file system, which contains the Documentum software, is mounted with the nosuid option set.
You can check this for example in Solaris with the command 'mount'.
3) The correct output for the command mount should look like below.
/export/starfish6 on /dev/dsk/c0t3d0s6 read/write/setuid/largefiles on Thu Oct 10 07:09:08 2002 

If you see nosuid in the output it will ignore the sticky bit (rws) on that particular file system and the dm_check_password will not work. 

Please ask you UNIX administrator for further assistance if you need help to remount the file system using the setuid flag. 

can log in thru API on the Content Server but not through webtop or DA.

can log in thru API on the Content Server but not through webtop or DA.

checked to make sure root_task had been run, it had

checked ownership of the dm_check_password and it's cohorts and they were fine,

the mount point was mounted correctly 

dm_check_password DOES fail though with the DM_CHKPASS_BAD_LOGIN error (Result = (245)

Cause

dmadmin (installation owner account) is not being logged into directly, but being su'ed to...and without a password

Resolution

Unix admin must assign a password to the installation owner account (example:dmadmin)

ARM Report issue

Issue:


I’m not able to gain access to the QD Dashboard Report, located under Analysis Reports tabs, as shown below?

The following comment appears on a separate window: “The item '/ARMInstance1/CustomReports/QD' cannot be found. (rsItemNotFound)”

 

Solution :

 

This is a know issue when there are spaces in the name for the report creating some problems with the URLs.  As a work around each report needs to have a description added or the spaces removed from the title.  It may be a good idea to do both, the description will be displayed to the end user not the title.  You can do this under the manage menu option for the report in /reports (hover over the report name for the menu to pop up). 

 

Once this has been done you'll need to remove the report from the quick launch menu group in ARM, save, and the add the report back into the group again.