Action menu fail with MSG_ERROR_GETTING_OPERATIONS error in Documentum Capital Projects

n error occurs when performed an action in Documentum Capital Projects

An error has occurred.

MSG_ERROR_GETTING_OPERATIONS
class com.documentum.fc.common.DfException
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Stack Trace:
DfException:: THREAD: http-bio-8080-exec-8; MSG: ; ERRORCODE: ff; NEXT: null
com.ecs.webtop.library.execution.operations.OperationsContainer.initializeOperations(OperationsContainer.java:1157)
... 81 more
Caused by: RcfException:: THREAD: http-bio-8080-exec-8; MSG: Instantiation of class class com.ecs.framework.library.rcf.config.actionsregistry.RcfAction failed: Class com.infograph.pluggable.epfm.comments.AddCommentAction instantation failed!; ERRORCODE: ff; NEXT: null
at com.ecs.framework.library.rcf.RcfFactory.instantiate(RcfFactory.java:140)
at com.ecs.framework.library.rcf.RcfFactory.instantiate(RcfFactory.java:117)
... 84 more
Caused by: EcsClassLoaderException:: THREAD: http-bio-8080-exec-8; MSG: Class com.infograph.pluggable.epfm.comments.AddCommentAction instantation failed!; ERRORCODE: ff; NEXT: null
at com.ecs.framework.library.classloader.EcsClassLoader.newInstance(EcsClassLoader.java:124)
at com.ecs.framework.library.rcf.RcfFactory.instantiate(RcfFactory.java:92)
... 85 more
Caused by: java.lang.NullPointerException
at com.ecs.framework.library.classloader.EcsClassLoader.newInstance(EcsClassLoader.java:122)
... 86 more
RcfException:: THREAD: http-bio-8080-exec-8; MSG: Instantiation of class class com.ecs.framework.library.rcf.config.operationsregistry.RcfOperationGeneric failed: Instantiation of class class com.ecs.framework.library.rcf.config.actionsregistry.RcfAction failed: Class com.infograph.pluggable.epfm.comments.AddCommentAction instantation failed!; ERRORCODE: ff; NEXT: null
at com.ecs.framework.library.rcf.RcfFactory.instantiate(RcfFactory.java:140)
at com.ecs.framework.library.execution.OperationsHelper.getOperations(OperationsHelper.java:725)
at com.ecs.framework.library.execution.OperationsHelper.getOperationsForListOfIds(OperationsHelper.java:807)
at com.ecs.webtop.library.execution.operations.OperationsContainer.initializeOperations(OperationsContainer.java:1157)
at com.ecs.webtop.library.execution.operations.OperationsContainer.onInit(OperationsContainer.java:223)
at com.documentum.web.form.FormProcessor.invokeMethod(Unknown Source)
at com.documentum.web.form.FormProcessor.invokeMethod(Unknown Source)
at com.documentum.web.form.FormProcessor.fireOnInitEvent(Unknown Source)
at com.documentum.web.form.FormOperation.requestOnInitEvent(FormOperation.java:169)
at com.documentum.web.form.JumpOperation.execute(JumpOperation.java:113)
at com.documentum.web.form.FormProcessor.openForm(Unknown Source)
at com.documentum.web.form.WebformTag.doStartTag(WebformTag.java:127)
at
at org.apache.catalina.core.ApplicationDispatcher.include(ApplicationDispatcher.java:544)
at com.documentum.web.form.FormProcessor.dispatchURL(Unknown Source)
at com.documentum.web.formext.component.URLDispatchBridge.dispatch(URLDispatchBridge.java:107)
at com.documentum.web.formext.component.ComponentDispatcher.mapRequestToComponent(ComponentDispatcher.java:460)
at com.documentum.web.formext.component.ComponentDispatcher.doPost(ComponentDispatcher.java:336)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:647)
at com.documentum.web.formext.component.ComponentDispatcher.doService(ComponentDispatcher.java:297)

...
Instantiation of class class com.ecs.framework.library.rcf.config.actionsregistry.RcfAction failed: Class com.infograph.pluggable.epfm.comments.AddCommentAction instantation failed!; ERRORCODE: ff; NEXT: null
at com.ecs.framework.library.rcf.RcfFactory.instantiate(RcfFactory.java:140)
at com.ecs.framework.library.execution.OperationsHelper.getOperations(OperationsHelper.java:725)
at com.ecs.framework.library.execution.OperationsHelper.getOperationsForListOfIds(OperationsHelper.java:807)
at com.ecs.webtop.library.execution.operations.OperationsContainer.initializeOperations(OperationsContainer.java:1157)
... 81 more
Caused by: RcfException:: THREAD: http-bio-8080-exec-8; MSG: Instantiation of class class com.ecs.framework.library.rcf.config.actionsregistry.RcfAction failed: Class com.infograph.pluggable.epfm.comments.AddCommentAction instantation failed!; ERRORCODE: ff; NEXT: null

Solution:

The RCF-schema.xml file in the repository may not be in an active state.

Make sure the RCF-schema.xml  file in the repository is in an active state. Once the file promoted to active state, the error should no longer exists.